Heska Repair

Battery failure

Battery failure happens with all IV pumps, not just Heska IV pumps. Over time, batteries degrade and lose their capacity to hold a charge, potentially causing interruptions in fluid administration. This is critical, especially during continuous infusion. Regular battery inspections and replacements are necessary to avoid unexpected downtimes.

Calibration errors

Calibration errors can develop from wear and tear or extended regular use. These errors impact the pump's accuracy in delivering precise fluid amounts, crucial for patient care. Routine calibration checks and adjustments ensure the Heska fluid pump operates reliably.

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Keypad malfunctions

If the keypad on your Heska IV pumps is unresponsive or less responsive than it used to be, setting your pump can be difficult or impossible, leading to treatment delays, errors, or service interruptions. Keypad issues often result from heavy use or physical damage and typically require professional Heska IV repair.

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Alarm failures

Heska fluid pumps come with alarms to alert users to issues such as occlusions, low battery, or infusion completion. Alarm failures can prevent these critical warnings, endangering patients. Ensuring alarm functionality is a key aspect of regular maintenance for Heska IV pumps. If your alarm is not triggering correctly, you will need to replace your equipment or send it to us for repair.

Occlusion and flow rate problems

Occlusions in the infusion line or flow rate issues can significantly affect fluid delivery. These problems may arise from blockages, tubing kinks, or pump component malfunctions. Regular inspection and cleaning of infusion lines help prevent these issues in Heska IV pumps.

Software glitches

Software glitches or firmware issues occasionally affect Heska IV pumps. These can cause unexpected shutdowns, incorrect readings, or unresponsive controls. Updating the pump’s software and conducting thorough diagnostics can resolve many of these problems. If you are uncomfortable doing this, our technicians can complete software updates and mail your instrument back quickly.

Why repair your Heska pump rather than replace it?

When a Heska IV pump encounters issues, veterinary professionals often face the decision of whether to repair or replace the device. Opting for Heska IV pump repair offers several advantages over replacement, making it a practical and cost-effective choice.

1. Repair is cost-effective

Repairing a Heska pump is generally more cost-effective than purchasing a new one. The expenses involved in repairing components, such as replacing a battery or fixing a keypad malfunction, are usually significantly lower than the cost of acquiring a new Heska fluid pump. This makes repair a financially sound decision, especially for veterinary practices managing multiple pumps.

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2. Repair keeps your pump in circulation longer

Heska IV pumps are designed for durability and long-term use. With professional repairs, these pumps can continue to operate efficiently for many years. By investing in repairs, you maximize the lifespan of your existing equipment, ensuring that you get the most out of your initial investment.

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3. Repair gets you back up and running quickly

Repairing a Heska pump can be quicker than ordering and receiving a new device. Do you have time to research and get competitive quotes on a replacement pump? Repair allows veterinary practices to continue their operations with minimal disruption, maintaining continuity in patient care.

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4. Environmental impact

Choosing to repair rather than replace a Heska IV pump aligns with your sustainability goals. Repairing and reusing equipment reduces electronic waste, contributing to more sustainable and environmentally friendly practices.

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5. Familiarity with equipment

Veterinary professionals become familiar with the specific functionalities and settings of their existing Heska pumps. Repairing a familiar device means avoiding the learning curve associated with new equipment. This familiarity ensures that staff can continue using the pump efficiently without needing additional training and developing new standard operating procedures.

6. Retaining calibration and settings

Heska pumps that are repaired retain their existing calibration and settings, ensuring consistency in fluid administration. When a new pump is introduced, it may require recalibration and adjustments to match the performance of the old one. Repairing the existing pump maintains these crucial settings, ensuring accurate and reliable fluid delivery.

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7. Reliable performance

Professional repair services ensure that Heska IV pumps are restored to optimal performance standards. Our technicians have expertise in Heska pump repair, use high-quality parts, and adhere to strict quality control protocols, ensuring that the repaired pump performs as reliably as a new one.

​By choosing to repair their Heska IV pumps, veterinary professionals can enjoy significant cost savings, quick service, environmental benefits, and the continued use of familiar and reliable equipment. Investing in repairs is a smart choice that supports both financial and operational efficiency in veterinary practices.

Frequently asked questions about Heska pump repair